1. Introduction
Welcome to Curated by K ("Company", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website https://www.curated-byk.com/ and services. By using our platform, you consent to the data practices described in this policy.
2. Information We Collect
We collect the following types of personal data:
- Personal Identification Information – Name, email address, phone number, and business details (if applicable).
- Payment Information – When processing payments, we may collect billing details; however, we do not store credit card details, as payments are processed securely via third-party payment processors.
- User Profile & Account Information – Information provided during account creation, including preferences and booking history.
- Communication Data – Messages, feedback, and interactions between users, service providers, and our platform.
- Technical & Usage Data – IP address, device information, browser type, and website usage analytics.
3. How We Use Your Information
We use your personal data for the following purposes:
- To Provide Services – Facilitating bookings between members and vetted service providers.
- Account Management – Creating and maintaining user accounts and memberships.
- Payments & Transactions – Processing payments and managing invoices.
- Customer Support – Responding to inquiries and resolving disputes.
- Marketing & Communication – Sending relevant updates, offers, and newsletters (you may opt-out at any time).
- Security & Fraud Prevention – Ensuring compliance, preventing fraud, and maintaining the integrity of our platform.
- Legal & Regulatory Compliance – Meeting legal obligations and responding to law enforcement requests where required.
4. Data Sharing & Third-Party Disclosure
We do not sell or rent personal data. However, we may share data with:
- Service Providers – To facilitate bookings and transactions.
- Payment Processors – For secure payment processing.
- Legal Authorities – When required by law or in response to legal requests.
- Business Transfers – In case of a merger, acquisition, or sale of assets, personal data may be transferred.
5. Data Retention & Security
5.1 Retention – We retain personal data only as long as necessary to fulfil the purposes outlined in this policy.
5.2 Security Measures – We implement industry-standard security protocols to protect data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
6. Your Rights & Choices
You have the right to:
- Access Your Data – Request details on the personal data we hold.
- Correct Your Data – Update inaccurate or incomplete information.
- Delete Your Data – Request deletion of your account and associated personal data.
- Restrict Processing – Limit how we use your data in certain circumstances.
- Object to Processing – Opt-out of marketing communications.
- Data Portability – Request a copy of your data in a structured format.
To exercise these rights, contact us at info@curated-byk.com
7. Cookies & Tracking Technologies
7.1 Cookies – Our website uses cookies to enhance user experience, track analytics, and personalise content. You can adjust cookie settings in your browser.
7.2 Third-Party Analytics – We use services like Google Analytics to understand user behaviour and improve our platform.
8. International Data Transfers
If you access our services from outside the UK, your data may be transferred to and processed in the UK. We ensure such transfers comply with data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email. Continued use of our platform after changes are posted constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@curated-byk.com
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.